Privacy Policy

Privacy of your personal information is an important part of the way our clinic provides and delivers quality dental care to you. We understand the importance of protecting your personal information. We are committed to collecting, using and disclosing your personal information responsibly. We also try to be as open and transparent as possible about the way we handle your personal information. It is important to us to provide this service to our patients.

At Shelbourne Dental Clinic, Dr. Karl Cassidy acts as the Data Controller / Privacy Information Officer.

All staff members who come in contact with your personal information are aware of the sensitive nature of the information that you have kindly disclosed to us. They are all trained in the appropriate uses and protection of your information.

Here we outline what our clinic is doing to ensure that:

• Only necessary information is collected about you;
• We only share your information with your consent;
• Storage, retention and destruction of your personal information complies with existing legislation (GDPR), and privacy protection protocols;
• Our privacy protocols comply with privacy legislation, standards of our regulatory body, the Dental Council of Ireland, and the law.

Please feel free to discuss our policies with Dr. Cassidy, Dr. Kelly or any member of our office staff.

Please be assured that every staff member at Shelbourne Dental Clinic is committed to ensuring that you receive the best quality dental care.

How Our Clinic Collects, Uses and Discloses Patients’ Personal Information

We understand the importance of protecting your personal information. To help you understand how we are doing that, we have outlined below how our clinic uses (and discloses) your information.

Our clinic will collect, use and disclose information about you for the following purposes:

• To deliver safe and efficient patient care.
• To identify and to ensure continuous high quality service.
• To assess your health needs.
• To provide health care.
• To advise you of treatment options.
• To enable us to contact you.
• To establish and maintain communication with you.
• To offer and provide treatment, care and services in relationship to the oral and maxillofacial complex and dental care generally.
• To communicate with other treating health-care providers, including specialists and general dentists who are the referring dentists and/or peripheral dentists.
• To allow us to maintain communication and contact with you to distribute health-care information and to book and confirm appointments.
• To allow us to efficiently follow-up for treatment, care and billing.
• For teaching and demonstrating purposes on an anonymous basis.
• To complete and submit dental claims for third party adjudication and payment.
• To comply with legal and regulatory requirements, including the delivery of patients’ charts and records to the Dental Council of Ireland in a timely fashion, when required, according to the provisions of the Dentists Act of 1985.
• To permit potential purchasers, practice brokers or advisors to evaluate the dental clinic.
• To allow potential purchasers, practice brokers or advisors to conduct an audit in preparation for a practice sale.
• To deliver your charts and records to the dentist’s medical indemnity insurance carrier to enable the insurance company to assess liability and quantify damages, if any.
• To invoice for goods and services.
• To process credit card payments.
• To collect unpaid accounts.
• To assist our clinic to comply with all regulatory requirements.
• To comply generally with the law.

What data do we collect?

Our clinic will not under any conditions supply your insurer with your confidential medical history. In the event this kind of a request is made, we will forward the information directly to you for review, and for your specific consent.

When unusual requests are received, we will contact you for permission to release such information. We may also advise you if such a release in inappropriate.

You may withdraw your consent for use or disclosure of your personal information, and we will explain the ramifications of that decision, and the process.

Please ensure you have reviewed the information above which explains how we will use your personal information, and the steps our office is taking to protect your information. If there is any aspect of our privacy policy that you are unclear about or are not satisfied with, we would kindly ask you to contact us immediately so that we may address your concerns.