Reviews
The vast majority of patients come to us through ‘Word of Mouth’ – we are eternally grateful to those patients who have been good enough to recommend us to friends, family and colleagues. Thanks also to those patients who have taken a few minutes from their busy schedule to write reviews and post feedback and comments about us on various websites out there.Please read through the reviews on Google.
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Posted on GoogleTrustindex verifies that the original source of the review is Google. I have been going to Mark the last 2 years or so and he has been brilliant, 10/10 and always goes above and beyond. Today, I saw both Mark and Karl for a scan and xray, they fitted me in on the spot when we realised I needed a scan. Service is class, highly recommend to anyone. Also, they renovated the waiting area, very comfortable and modern!Posted on GoogleTrustindex verifies that the original source of the review is Google. I had a great experience with Dr Karl Cassidy. A very thorough examination was carried out, and everything was explained to me clearly and in detail throughout the appointment. Dr Cassidy took the time to answer all my questions and made me feel completely at ease. The level of professionalism, care, and attention to detail was excellent. I would highly recommend Shelbourne Dental Clinic to anyone looking for a knowledgeable and caring dentist.Posted on GoogleTrustindex verifies that the original source of the review is Google. I have been going here a few years and never had a bad experience. I've visited both Mark and Karl and they are both amazing. Dental nurses brilliant too and welcoming reception. Highly recommended 👌Posted on GoogleTrustindex verifies that the original source of the review is Google. I had a tooth extraction and implant done at Shelbourne with Dr. Karl. The time table and all the steps involved were very clearly explained to me up front. The procedure went smoothly and I'm very happy with the results. The entire staff was very professional and friendly throughout the process.Posted on GoogleTrustindex verifies that the original source of the review is Google. I’ve been attending Shelbourne Dental Clinic for years now, and I’ve consistently had excellent experiences. Mark is a fantastic dentist - always professional, thorough, and very reassuring, which makes every visit comfortable. The whole team are genuinely friendly and welcoming. They create a relaxed atmosphere and always take the time to explain everything clearly, which I really appreciate. It’s clear that they truly care about their patients, and that level of attention and consistency is why I keep coming back. I would highly recommend Shelbourne Dental Clinic to anyone looking for reliable, high-quality dental care.Posted on GoogleTrustindex verifies that the original source of the review is Google. We've had Dr. Karl and the team look after our teeth for years, and we have our smiles to show for it. Always welcoming, available and professional. The experience is easy and seamless - from booking appointments online to getting reminders when it's time to come again. They also have direct charge with the major insurance companys. Don't miss the lego model of the clinic built by Dr. Karl, it really captures what they do best - combine serious professionalism with a fun and warm attitud.Posted on GoogleTrustindex verifies that the original source of the review is Google. Update 3: I want to update my review to say we are still visiting Karl eight years later. I have been so disappointed so many times with other professionals like solicitors, doctors, mechanics, RGI, and contractors, where they just took my money and left me to my own devices after paying hundreds and thousands for not getting anything, simply skimming me. I found Karl when he had eighty 5 star reviews. I was curious initially, as I could not believe it; dentists and mechanics are the two professions where they cannot win, as people simply do not believe them. Now, eight years later, he still holds a 5 star rating with over two hundred reviews, which speaks volumes. He has always been after the customer and quality, and I have never experienced that he was just after the money. This is such a relief in our world, that at least there is one person I can trust one hundred percent, knowing I can rely on him amongst all the negative experiences I just mentioned. My wife and I have also seen Mark and Carla, and they are amazing as well when Karl was away. I am genuinely so happy with Karl, and I hope that patients will treat him and his team with respect, understanding, and realistic expectations. I am so grateful for having him as a dentist in our lives. I wish there were more of him in the world in other professions. Update 2: Not to go into details with the appointment and the treatment, but most certainly, I found a fantastic dentist in the person of Dr Karl Cassidy. I am really and truly impressed, and I am not easily blown away, beyond my expectation from start to finish. Everything from response time, reply from the reception, location, clinic, approach, skills, communication style, explanation of the treatment, response to my post-procedure inquiries. Most impressed with that first time, I felt a dentist is genuinely interested in the right thing to do for me. This was a great experience and looking forward to coming back. I can’t recommend them strongly enough for everyone. We badly need dentists like Karl and Mark, very few and far between.Posted on GoogleTrustindex verifies that the original source of the review is Google. Carla and Rebecca were great, really good experienceLoad more